Who we are

Our website address is: https://personablemedia.com.

Personable Media is a software company providing full-service WordPress websites to our customers.

 

What personal data we collect and why we collect it

Comments from your website visitors

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media (photos)

We avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We keep all information submitted through contact forms so that we can track the effectiveness of our website to our business/organization. We do not use any information submitted through our contact forms for marketing purposes unless you explicitly provide us permission to.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.  If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.  When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.  If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Collection of Website Analytics

We are committed to helping you make better decisions with how you navigate your digital world.  Our privacy policy has always been to capture 2 types of data: (1) your website’s form submissions, and (2) your website’s visitor demographics.  We display this data for you on your WordPress dashboard, shown immediately after you log in.  Our intention with the transparency of the data we collect is to help you reach your goals, understand your progress and lastly help us know that we’re doing a good job for you.  We will never reveal or sell your data, or your customer’s data to a third party without your consent.  Further, your customer success manager can interpret the data your website has been collecting for you each month, in addition to helping you set goals, and achieve new heights with your web presence.

Who we share your data with

We don’t share your data with anyone outside of our immediate organization.  Nor do we entertain offers to purchase your information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Website visitor data retention

Your website statistics live on the Google Analytics platform and are retained a minimum of 3 years to indefinitely for some customers.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For specific questions for privacy-specific concerns, please reach out to the webmaster’s email here: contact@personablemedia.com.  This email is also located at the bottom left corner of every page on our website.

 

Additional information

How we protect your data

We’ve installed an SSL Certificate and work with our website hosting company to ensure our website is secure and your data is not compromised.

What data breach procedures we have in place

If there is a data breach all customers will be notified in a timely manner (within 90 days) of the breach.

What third parties we receive data from

We don’t receive information or data from any 3rd parties at this time.

What automated decision making and/or profiling we do with user data

We have no automated decision making processes on our website.

Industry regulatory disclosure requirements

None at this time.