We’re always on call and touch base every couple of weeks!
After your website is set up on our servers we will host and maintain every aspect of it for you. Plugins will always be updated, and your website will be completely secure and backed up every night. When you email us you can expect a response within the hour. We are always available if you wish to call us as well, and we will call you back promptly if we miss your call. We value the relationships we build with all our clients.
Our team creates a helpful dashboard “Superdash” with shortcut links directly to different areas on the back end of your website.
In our videos Justin, our Lead Support Engineer (right), share how easy it is to make updates on your website. When you work with us to host and support your website we are happy to make any updates for you. We provide these videos and training in the event you want to take a more hands-on approach to your website.
We help you understand how your website works, and manage it for you.
It’s our priority to make sure you know how your website works, and how to manage the smaller, more personable, updates yourself. Helping you understand how your website works and the role it plays in your digital marketing is of great importance to us. Before we hand off a new website to you, we’ll educate you on all the mission-critical nuances.
Twice a month you’ll receive an email with all the maintenance updates we’ve performed on your website, and remind you we’re here if there is anything you need. Getting support on your website is as simple as hitting reply to this email, calling us directly, or hopping on a quick zoom call with us!
But don’t take our word on it, listen to what one of our client’s Isaiah has to say ⤵️